Okay so today is my turn writing for the blog. My name is Jenn, I am one of the owners of ORD Solutions and I am married to Chris (our lead architect). During our first Kickstarter we went back and forth about whether to share with everyone that we were married because we didn’t want people to think we were some mom and pop shop. Now that we have been a company for 5 years, we decided that I needed to be more publicly a part of the team, since most of our customers know me from our Kickstarter(s), Facebook, Twitter and any emails that go out. And then after our cover story on ExchangeMagazine came out, I think everyone clued in that yes, we are married, and we make a great team!
I went on mat-leave for a while which, was timed around our year trying out the distribution company. Now that they are gone, I am back full time, and I guess you can say I am the first contact person for pretty much every outlet. And because we are a small team I have some overlapping roles. From sales inquiries, marketing and advertising, to support and keeping our customers up to date on what is going on - I pretty much do it all.
I am a mother of 4 children (11, 8, 3 and almost 1). I am busy! I am able to do what I do, because I am connected all day long. I try to respond to emails right away. I see when we get messages on our social media and reply as fast as possible. I spend a lot of time going through each contact portal and making sure I haven’t missed anyone. I know that when I contact businesses I want a prompt response so I try my best to do just that for people contacting us. I love talking to our customers and finding out what they are doing with their RoVa3D printers from models they are printing to mods they are making to their machines. I may not be a 3D printing expert, but I am organized and that’s why I do what I do, so that the experts can do what they need to do.
I am also a maker, and I love projects! I paint/craft, scrapbook, bake, design, build whatever I can! That is why I find 3D printing so awesome. I find it fascinating seeing Chris’ ideas become a reality as he designs a new printer, or a new part to print. Our kids find it exciting to go through thingiverse and pick models to print overnight and go downstairs in the morning to find the very thing they chose the night before sitting on the print bed. Our boys are mini makers, and love all things robotics. Our daughter is a fashion designer in the making. We are a household of Makers.
My blog posts going forward will be about what is going on within the company, and any exciting news we might have to share in regards to our upcoming 2016 Kickstarter, contests, and sales. And as always, email me if you have any questions at all about ORD Solutions - email@example.com